Meta Ads

Locked out of Meta? We know the way back in.

Facebook. Instagram. Ads Manager. When Meta shuts a door, support can feel impossible to reach. We know where to start.

Pick your problem.

My ad account is restricted or disabled

What you see

You can't run ads, and the reason is vague.

Why it happens

Policy flags, payment issues, automated false positives or unusual activity.

What we do

We locate what's restricted in Business Support Home, fix the cause and submit the appeal.

My Page or Instagram was hacked

What you see

Someone took over your account, or is running ads on your card.

Why it happens

Stolen logins, phishing or an unsafe admin.

What we do

We help you through Meta's recovery path, remove bad access and lock everything down.

My pixel or Conversions API isn't tracking

What you see

Purchases and leads aren't showing up, or the numbers don't match.

Why it happens

Broken setup, duplicate events, consent issues or a domain restriction.

What we do

We test events end to end and set up a clean browser and server tracking setup.

My ads keep getting rejected

What you see

The same ad keeps coming back, sometimes with no clear reason.

Why it happens

Policy wording, images, or a landing page problem.

What we do

We find what triggered it, adjust it, and request a review where that's the right call.

Business Manager access is a mess

What you see

Old staff and agencies still have access, or you've lost admin rights.

Why it happens

Nobody ever tidied the permissions.

What we do

We audit Business Portfolio access and put you back in control.

Ads are running, but nothing's happening

What you see

Lots of reach and likes, but no customers.

Why it happens

Weak creative, the wrong objective, or a poor offer and landing page.

What we do

We make our own creative, so we fix the ad and the strategy together.

Conversions stopped overnight

What you see

Campaigns that were working suddenly stopped reporting leads or purchases.

Why it happens

This can come from restrictions tied to your domain or industry, rather than the pixel itself.

What we do

We check Events Manager and separate setup errors from platform restrictions before you rebuild anything.

Eloge is independent and isn't affiliated with Meta. Final decisions on suspensions and appeals belong to the platform.

Questions. Answered.

Can you get my account back for sure?

No one outside Meta can promise that. We take the correct steps and tell you honestly where things stand.

Should I just open a new ad account?

Usually not. It can look like avoiding enforcement and make things worse. Talk to us first.

Is my Instagram included?

Yes. Facebook Pages, Instagram and Ads Manager all sit under the same Meta system.

Every day it's broken costs you customers.

Call us now. The first conversation is free, and you'll know where you stand by the end of it.

Call usSee our work